| BEFORE CALLING US ON TECHNICAL SUPPORT |
If you are looking for answers from "so-called" telephone lighting experts that just want to sell you their product, then you have found the WRONG place. If you are looking for the most detailed website and an honest company, then you have found the RIGHT place. Please take a moment and read the below Consumer Tip BEFORE you buy. It will SAVE YOU money and time!
We will not pretend to be friendly or lighting experts just to sell you our products. We prefer to take the honest route and provide you with extensive details on this website so as to allow you to make an educated decision. This is the right way to do business because it is IMPOSSIBLE to give lighting advice over the phone for the following reasons:
1) It is NOT possible to give good layout, technical or wiring advise without physically being at your home or project site. Anyone that does this is simply telling you anything to sell you their products while pretending to be friendly and helpful.
2) Everyone's perception of light output is different - Everyone! In other words, you may think that having 12 lights in your driveway with 18 watt bulbs in each is just right, but then someone else may think that is too much or too little light output. So for someone to recommend to you how many to buy and/or what wattage bulb to use in them is completely wrong! Make sense? Another way to look at it is...It's easy to buy a dvd player over the Internet and call and ask questions about it. However, with lighting fixtures, it does not work the same way because there are many variables involved. We may be able to answer some questions on the product itself, but as far as install, layout, etc. without being on your site, we would be giving you false information. So to ask someone on the phone which light fixture will work best for you doesn't make sense, especially with our detailed website which allows you to make the right choice as opposed to all other websites that give you very little information.
3) We are NOT Licensed Electrical Contractors and are licensed for your specific states and local codes. We will NOT break the law and or endanger your safety and your property by giving you wiring advice like others will over the phone. There are many good licensed contractors and lighting experts that give reasonable rates and we highly suggest hiring one to help you choose your lighting as well as install it. If you are going to be doing the job yourself, then we suggest you at least pay a professional a minimal fee to help you choose your lights. If you still require assistance after reading the above, then please click here.
In order to help keep our sales desk available, we kindly request that you please do not call us for items that are not found on this website as our website is updated daily. Therefore if you did not find it on this website, we do not carry it. We apologize for any inconvenience and we thank your support by utilizing what we offer you on this website. This helps keep our costs down and allows our employees to better serve you on other matters that are not technically related. |
Phone: |
1-818-534-5300 |
If you need assistance with our Cooper Products and/or Aspire line, please contact Cooper
directly at Toll Free: 1-866-853-4293 and/or www.cooperwiringdevices.com. Please do NOT call
us for technical support on these products as we are not trained on this line. Once you have
spoken to Cooper, you may order the product from this website.
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